UKGC suspends two operating licences

Simona Boshkova | Published 8 Jul 2021, 8:46 a.m.

One of the main responsibilities of the UK Gambling Commission is to maintain a safe and regulated gambling market in the UK. For that reason, the Commission is regularly doing reviews on the licenced operators to check how they perform. This can result in a suspension of certain licences.

One of the latest suspensions that the UKGC did was on Nektan. The company lost its operating licence because it was found to have breached several conditions. In the meantime, the UKGC released an update on BetIndex and its platform called Football Index. Namely, the investigation into BetIndex is still in progress and it’s unknown when will it end.

Recently, the UK gambling regulator has suspended operating licences of two gambling companies for alleged violations - Martin Henry Bailey and PlayerFT Limited.

Martin Henry Bailey suspended with immediate effect

Yesterday, the UK Gambling Commission announced that it has suspended the operating licence of Martin Henry Bailey. The company is experiencing a review of its licence under s166 of the Gambling Act 2005. 

The UKGC said it had suspended the operator’s licence because it was concerned that activities may not have been carried out in accordance with the licence conditions. As such, the licence suspension takes effect immediately.

Furthermore, the Commission made it clear to Martin Henry Bailey that during the period when its licence is suspended, it’s expected to focus on treating customers fairly and transparently. In addition, the regulator said that the licence suspension doesn’t prevent paying out winning bets placed by consumers prior to suspension.

PlayerFT Limited failed to integrate with GAMSTOP

Martin Henry Bailey is not the only company that got its licence suspended by the UKGC. PlayerFT Limited, trading as Fiveyards, has lost its operating licence after an investigation from the Commission.

The UK regulator conducted a review of PlayerFT Limited’s activities and got concerns that the activities may have been carried out in breach of the conditions of the operator’s licence. The UKGC also revealed that PlayerFT Limited may not be suitable to carry on the licenced activities.

Another reason why UKGC decided to suspend PlayerFT Limited is that it found that PlayerFT failed to integrate with the national multi-operator self-exclusion scheme, GAMSTOP. Integration with GAMSTOP has been mandatory for all UK operating licences since March 2020.

At the same time, the UKGC stated that it won’t stop the operator from providing its customers with access to their accounts and withdrawing their funds. The regulator expects that PlayerFT Limited will continue treating customers fairly and keeping them informed of any developments.


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